QnA-Our Company | OSC World


Below is a collection of frequently asked questions, in their respective categories.
For more information about Optimum Solutions Corp., please contact us.
Our Company
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Our Company
Q.
How long has your company been in the data capture business?
A.
Optimum Solutions Corp. (OSC) has been conducting data capture services since our inception in 1991.
Q.
What Imaging Software are you using? What other data capture Software are you using?
A.
We utilize our patented and in-house developed FACTS (Fast Accurate Capture Technology SolutionsTM) software system. FACTS was designed to replace its antiquated predecessors: hardware based IMR systems and software solutions that mimicked their functionality. FACTS was not only designed to streamline data capture procedures associated with questionnaires and forms by automating many of the data entry functions, but also to eliminate the restrictions and errors inherent in the previous technologies. Through the use of high-speed image scanners and state-of-the-art proprietary software, fewer personnel than previously required in a manual key-entry environment can process documents faster and more accurately than ever before.

Utilizing more than 10 algorithms, our mark sense engine analyzes a respondent mark’s shape, position and density (among other details) to determine its “realness”. Additional FACTS’ algorithms then discriminate erasures and cross-outs from the real marks, providing highly accurate data with very little manual intervention. Any mark that is not read at confidence is prompted to an operator for validation. This validation is accomplished through FACTS’ data entry module, which has been designed for maximum throughput and minimum operator error.

FACTS incorporates an OCR/ICR system from Mitek Systems for the reading of pre-printed or hand written responses. We also have designed and developed a verification module, an on-line verbatim coding and keying system, and a fully functional heads down keypunch module. An image/data review module is available for data examination, image printing, and quality control. An in-house developed and fully interfaced workflow module and a statistical database module are included for prioritizing jobs, assigning work to operators, quick activity synopsis, and production/operator statistics.
Q.
Do you have offshore partnerships or resources available to you?
A.
The maturation of the Internet has made global processing and distribution of work a common practice. Experience in dealing with a worldwide customer base has led to many improvements in our business and products. Companies license our software for use in Singapore and Beijing. We have setup a scanning facility for a client in San Juan, Puerto Rico, who transmits scanned images to our processing center for data extraction. We also transmit scanned images and snippets to offshore partners to utilize their data entry services.
Q.
Do you have offshore facilities?
A.
No. We have partnerships with offshore companies to utilize their data entry services. Some of these companies have representation in the U.S.
Q.
Does your system have the flexibility required to meet our special project-related needs?
A.
Any form of electronically captured image can be imported into FACTS. This flexibility gives us the ability to capture data from virtually any size and any type of paper. And because our in-house staff of programmers wrote FACTS, any customization required for the processing of your project can be done quickly and efficiently to get the desired results.